IT Support & System Administrator
Sinopec Nanjing engineering Company | Jan 2025 – Sept 2026
- Managed Windows Server environments, AWS/Azure cloud resources, user access, and system backups.
- Provided IT support and system administration for the team, maintaining optimal network and hardware uptime.
System Admin & IT Help Desk
Bin Quraya Establishment Company | July 2022 to November 2024
- Managed Active Directory, user permissions, security patches, and routine system backups to ensure data protection and policy compliance.
- Provisioned workstations, onboarded new users, and resolved hardware/software incidents promptly to minimize operational downtime.
- Delivered Tier 1–3 help desk support and system administration, maintaining high availability for servers, networks, and cloud resources (AWS/Azure).
MERN Stack | WordPress | SEO Developer
ZetaSoft IT Company | Sept 2018 to June 2022
- Developed SEO-friendly site architectures, optimizing page speed, schema markup, and technical on-page elements to boost organic search rankings.
- Integrated RESTful APIs, managed databases, and performed routine security and performance maintenance across all client websites.
- Built and maintained responsive, full-stack web applications using the MERN stack (MongoDB, Express, React, Node.js) and custom WordPress themes/plugins.
Career Timeline
Web Development → IT Help Desk → System Administration → Cloud & IT Infrastructure
Built a broad IT foundation combining software development, technical support, Windows Server administration, networking, cloud platforms, security, and infrastructure management.
Professional Journey